Our Staff
Dr. William Loufty
Medical Director
Dr. Loutfy has been the Medical Director of Flawless Med Spa since 2016. Dr. Loutfy is a board-certified Plastic Surgeon who holds active memberships in the American Society of Plastic Surgeons and the exclusive American Society for Aesthetic Plastic Surgery. When Dr. Loutfy isn’t practicing medicin0e, he enjoys watching Formula 1 racing and volunteering his services to treat children with cleft lips and 0palate deformities in Central America..
heather badal
owner
Heather is a native New Mexican who has worked in the medical industry for over 15 years. An entrepreneur at heart, she started her first medical business to support rural hospitals with mobile medical technologies. She later opened Flawless Med Spa in 2011 with the vision of making aesthetic medical treatments accessible to everyone. Prior to opening her own businesses, Heather worked at Intel Corporation for over 11 years. Outside of Flawless, Heather practices yoga and is learning about sound therapy for meditation. She is an active member of a New Mexico Legislative Task Force that works to combat Sex Trafficking and a producer of the documentary, Stopping Trafficking 2.
John Badal
Business Development
John met Heather in High School and together they have started and managed multiple businesses in New Mexico. John has spent over 25 years working with urologists and providing needed technologies like lithotripsy and holmium lasers to hospitals across the United States. John is a triathlete, which has served him well as he runs with the bulls in Pamplona, Spain every year. Heather and John have two daughters and have raised Saint Bernards & English Mastiffs for over 25 years.
Robin
Accounting Manager
Robin has been with Flawless Med Spa from the very beginning. Working with clients since 2011, Robin helps to manage our memberships, finances and computer systems. Robin loves playing volleyball and is an artist who enjoys painting. Married to her husband for over 30 years, she has three children, all of who she has homeschooled.
Michelle
Spa Manager
Michelle joined Flawless in 2016 and is one the first smiles you will see when you enter the spa. Michelle has over 20 years of experience working in the skincare industry. Born in Massachusetts, (yes….she is a Patriots fan), she grew up in Albuquerque and graduated from Eldorado. Michelle is an incredible chef, her baklava and grape leaves are incredible! Michelle has competed in multiple fitness competitions and is committed to living a healthy lifestyle. Michelle and her husband have three daughters and if you don’t look closely, you might just think she is a sister and not the mother!
Brooke, RN, BSN
Advanced Aesthetic Injector
Brooke grew up in Illinois where she studied dance, worked in her parent’s automotive business and completed her nursing degree. “Love” brought her to Albuquerque and she and her husband now call the Land of Enchantment their home. Brooke has a natural talent when it comes to interior design and is devoted to her Corgis, Douglas and Hamilton. They even have their own Instagram following! Before joining Flawless in 2017, Brooke worked for a plastic surgeon where she perfected her cosmetic injections skills. Brooke has trained with Expert Injectors from New York, Scottsdale, Dallas, El Paso, Beverly Hills & Las Vegas.
Kelly, RN
Aesthetic Injector & Laser Nurse
Originally from Alabama, “Roll Tide,” Kelly came to Albuquerque in 2016 with her husband who is currently a Resident at the University of New Mexico Hospital. Before coming to New Mexico, Kelly worked in the Pediatric ICU in Salt Lake City, Utah for 10 years. Kelly joined Flawless in 2017 and is one of our expert laser nurses with certifications in Laser Hair Removal, Tattoo Removal, Pico Laser Facials, CoolSculpting, and Botox. Kelly keeps busy with her three beautiful children is involved in her community.
alex
Aesthetician, CoolSculpting & Microblading
Alex is a native of Albuquerque and our expert aesthetician specializing in chemical peels, microblading & CoolSculpting. Alex joined our Flawless team in 2019 after having lived in Colorado for a couple of years. Alex is a makeup artist who specializes in weddings. When Alex isn’t at Flawless, she is the mother to two “Fur Babies” and loves to travel. If you want to see some amazing tattoos, be sure to check out her arms!
Cathy
CoolSculpting & Wellness
Cathy grew up in Chama, New Mexico but spread her wings and has lived all over the world with her family. Cathy returned to Albuquerque after living in Dubai in 2009 and is a health advocate. Cathy is a fitness instructor and has multiple certifications ranging from Body Barre, Spin, Yoga & Weight loss. Cathy is one of our CoolSculpting experts and has a personality that will make you smile.
Melissa
Customer Relations & Social Media
Melissa has been with Flawless since 2014 and has helped Flawless grow and flourish. Originally from Arizona, Melissa and her husband moved to Albuquerque over 12 years ago and can’t imagine living anywhere else. Melissa and her family are huge United Soccer fans so don’t be surprised if you see her sporting her United Jersey. When Melissa isn’t at Flawless, you will find her volunteering in an APS classroom or on a field trip with her young boys.
