Founder, Owner
Born and raised in Albuquerque, New Mexico, Heather Badal is the visionary behind Flawless Med Spa & Wellness and The Persephone Foundation. Heather is married to her high school sweetheart and business partner, John Badal. Heather studied Art History at Boston University and obtained an MBA in International Business at Thunderbird School of Global Management at Arizona State University. She returned to New Mexico to work at Intel Corporation, where she developed their first Supplier Diversity program. After 10 years at Intel, Heather left and turned her focus to her family. While raising her children Rhythm and Trinity, Heather started working with John to grow their family business. In 2011, she ventured out on her own and started Flawless Med Spa in Albuquerque. Heather loves gardening, sound bath meditation, kundalini yoga, and listening to live music. In 2019, she produced the documentary Stopping Traffic: The Movement to End Sex Trafficking. A philanthropist at heart, Heather has served on multiple boards including the International Friends of the Prado, Stopping Traffic, the National Association of Women Business Owners, the Albuquerque Museum, and the Lovelace Women’s Hospital.
President, Owner
Before Flawless Med Spa, John founded Southwest Lithotripsy Therapies. SWLT purchased expensive medical equipment and made it mobile, servicing patients across the state who wouldn't normally have access to high-grade medical technology. SWLT expanded into Colorado, Arizona, Texas, and Nevada and eventually merged with the Texa-based company Healthtronics. John joined Flawless as president in 2022 to help guide its expansion. A University of New Mexico graduate, John loves history and dogs. He has been part of a St. Bernard Animal Rescue for over 30 years. John is an active athlete who enjoys triathlons, cycling, and skiing.
Controller
Robin is an artist trapped in an accountant's body. She has the ability to use both sides of her brain which has made her a critical part of the leadership team. She manages our Memberships, Accounts Payable, and Accounts Receivable. Robin loves her family and keeping up with the latest board games.
Medical Director, Board-Certified Plastic Surgeon
Dr. Loutfy has been the Medical Director of Flawless Med Spa since 2016. He is a board-certified plastic surgeon who holds active memberships in the American Society of Plastic Surgeons and the exclusive American Society for Aesthetic Plastic Surgery. When Dr. Loutfy isn’t practicing medicine, he enjoys watching Formula 1 and volunteering to treat children with cleft lips and palate deformities in Central America.
Nurse Practitioner, Sexual Health & Wellness, Advanced Aesthetic Injector
Jason has been a nurse for 5 years and most recently worked as a Flight Nurse in New Mexico. He has been on the front line of helping people and saving lives during the COVID pandemic. Jason is dedicated to nursing and is currently pursuing his Nurse Practitioner degree with a specialty in Dermatology. Jason loves to travel and has plans to go to Greece once we can travel outside the country. A Fun fact about Jason: he has THE most incredible sneaker collection at the spa!
Spa Manager
Michelle will be one of the first faces you will meet with a welcoming smile when visiting Flawless Med Spa! She has over 15 years of experience in the beauty industry. Michelle is passionate about ensuring the highest level of patient care. Aside from managing the practice at Flawless Med Spa, Michelle enjoys spending time with her 3 daughters and 3 grandchildren. She loves baking and hanging out with friends and family on the weekends.
CoolSculpting® Elite & Wellness, Provider Manager
Cathy grew up in Chama, New Mexico but spread her wings and has lived all over the world with her family. Cathy returned to Albuquerque after living in Dubai in 2009 and is a health advocate. Cathy is a fitness instructor and has multiple certifications ranging from Body Barre, Spin, Yoga & Weight loss. Cathy is one of our CoolSculpting® Elite experts and has a personality that will make you smile.
Patient Onboarding & Medical Consulting
Catherine has a passion for patient care and builds trusting relationships with all our patients. She believes sun protection and proper skin care are the foundation for healthy skin, self-care, and long-term treatment results. Catherine has a B.S. in Biology and over two decades of experience in skin care, medical aesthetics, and makeup artistry.
Social Media Manager
Amberley joined the Flawless team in the summer of 2021 after teaching special education in the Albuquerque Public School System. She loves educating patients about the benefits of simple and consistent skin care regimens. Amberley manages the Flawless social media presence. She values family and is a dedicated long-distance runner, having completed the Chicago Marathon in 2022.
Advanced Aesthetician, Scarlet Microneedling & Microblading
Alex is a native of Albuquerque and our expert aesthetician specializing in chemical peels, microblading & CoolSculpting® Elite. Alex joined our Flawless team in 2019 after having lived in Colorado for a couple of years. Alex is a makeup artist who specializes in weddings. When Alex isn’t at Flawless, she is the mother to two “Fur Babies” and loves to travel. If you want to see some amazing tattoos, be sure to check out her arms!
CoolSculpting Elite® Specialist
Although Cinthia joined Flawless in 2022 as a Coolsculpting Specialist, she has been coming to Flawless since it opened in 2011. Flawless’ commitment to health and fitness makes this practice the perfect environment for her. Fluent in Spanish, Cinthia has an entrepreneurial spirit and loves to travel.
Advanced Injector & Laser Nurse
Don’t be surprised if you turn on your TV and you see Jackie on Survivor Island! Not only is Jackie an amazing ER nurse, she is also an avid lover of nature and hunting. Jackie is quick on her feet and steady with a needle. Married to her High School sweet-heart, she is the proud mama of a sweet little boy and German Shepherd.
Advanced Injector & Laser Nurse
Born in Montana but spent her childhood in Albuquerque, Sammantha was inspired to go into nursing when she became a mom. She embarked on a nursing degree and upon graduation, she joined the Cardiology Department where she emerged as one of the leading nurses. Sam loves traveling, weightlifing, running and biking. When Sammantha isn’t working, she loves to travel and one of her favorite places is Disney World. Fun Fact about San – She makes THE best heart healthy chocolate chip cookies.
Advanced Injector & Laser Nurse
Born and raised in Albuquerque, Sherri has been a nurse for 5 years. During that time, she has worked almost exclusively in the Newborn Intensive Care Unit. “I love working with babies and their families, it can be such a vulnerable time for these parents. I find the work extremely gratifying.” Sherri, like many of us at Flawless, met the love of her life in high school. Sherri is extremely family oriented and likes to be at home when she has down time. Fun fact about Sherri – She has THE longest hair at the Spa.
Patient Experience Specialist
Geana is a native of New Mexican who developed a love for aesthetics in 2018 when she started learning about skin care and makeup. She enjoys learning and trying all the products and helping patients select the appropriate products for their needs. Geana loves to read and watch true crime, hike outside with her fur baby, and practice hot yoga.
Patient Experience Specialist
When you call Flawless, there is a good chance that the voice on the other end of the line is Judith. She joined our team in 2021 and manages 75% of our scheduling. Judith is a style-maven who would like further her knowledge in aesthetics and possibly pursue an aesthetician's license.
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