Dr. William Loufty

Medical Director

Dr. Loutfy has been the Medical Director of Flawless Med Spa since 2016.  Dr. Loutfy is a board-certified Plastic Surgeon who holds active memberships in the American Society of Plastic Surgeons and the exclusive American Society for Aesthetic Plastic Surgery. When Dr. Loutfy isn’t practicing medicine, he enjoys watching Formula 1 racing and volunteering his services to treat children with cleft lips and 0palate deformities in Central America..

heather badal


Heather is a native New Mexican who has worked in the medical industry for over 15 years.  An entrepreneur at heart, she started her first medical business to support rural hospitals with mobile medical technologies. She later opened Flawless Med Spa in 2011 with the vision of making aesthetic medical treatments accessible to everyone. Prior to opening her own businesses, Heather worked at Intel Corporation for over 11 years.  Outside of Flawless, Heather practices yoga and is learning about sound therapy for meditation. She is an active member of a New Mexico Legislative Task Force that works to combat Sex Trafficking and a producer of the documentary, Stopping Trafficking 2.

John Badal

Business Development

John met Heather in High School and together they have started and managed multiple businesses in New Mexico. John has spent over 25 years working with urologists and providing needed technologies like lithotripsy and holmium lasers to hospitals across the United States. John is a triathlete, which has served him well as he runs with the bulls in Pamplona, Spain every year.  Heather and John have two daughters and have raised Saint Bernards & English Mastiffs for over 25 years.


Accounting Manager

Robin has been with Flawless Med Spa from the very beginning. Working with clients since 2011, Robin helps to manage our memberships, finances and computer systems.  Robin loves playing volleyball and is an artist who enjoys painting. Married to her husband for over 30 years, she has three children, all of who she has homeschooled.


Spa Manager

Michelle joined Flawless in 2016 and is one the first smiles you will see when you enter the spa. Michelle has over 20 years of experience working in the skincare industry.  Born in Massachusetts, (yes….she is a Patriots fan), she grew up in Albuquerque and graduated from Eldorado. Michelle is an incredible chef, her baklava and grape leaves are incredible! Michelle has competed in multiple fitness competitions and is committed to living a healthy lifestyle. Michelle and her husband have three daughters and if you don’t look closely, you might just think she is a sister and not the mother! 

Brooke, RN, BSN

Advanced Aesthetic Injector

Brooke grew up in Illinois where she studied dance, worked in her parent’s automotive business and completed her nursing degree.  “Love” brought her to Albuquerque and she and her husband now call the Land of Enchantment their home. Brooke has a natural talent when it comes to interior design and is devoted to her Corgis, Douglas and Hamilton. They even have their own Instagram following!  Before joining Flawless in 2017, Brooke worked for a plastic surgeon where she perfected her cosmetic injections skills. Brooke has trained with Expert Injectors from New York, Scottsdale, Dallas, El Paso, Beverly Hills & Las Vegas.

Kelly, RN

Aesthetic Injector & Laser Nurse

Originally from Alabama, “Roll Tide,” Kelly came to Albuquerque in 2016 with her husband who is currently a Resident at the University of New Mexico Hospital. Before coming to New Mexico, Kelly worked in the Pediatric ICU in Salt Lake City, Utah for 10 years.  Kelly joined Flawless in 2017 and is one of our expert laser nurses with certifications in Laser Hair Removal, Tattoo Removal, Pico Laser Facials, CoolSculpting, and Botox. Kelly keeps busy with her three beautiful children is involved in her community.


Aesthetician, CoolSculpting & Microblading

Alex is a native of Albuquerque and our expert aesthetician specializing in chemical peels, microblading & CoolSculpting. Alex joined our Flawless team in 2019 after having lived in Colorado for a couple of years.  Alex is a makeup artist who specializes in weddings. When Alex isn’t at Flawless, she is the mother to two “Fur Babies” and loves to travel. If you want to see some amazing tattoos, be sure to check out her arms!


CoolSculpting & Wellness

Cathy grew up in Chama, New Mexico but spread her wings and has lived all over the world with her family. Cathy returned to Albuquerque after living in Dubai in 2009 and is a health advocate. Cathy is a fitness instructor and has multiple certifications ranging from Body Barre, Spin, Yoga & Weight loss. Cathy is one of our CoolSculpting experts and has a personality that will make you smile.

Heather Badal, Owner
Heather was born and raised in Albuquerque, New Mexico and started Flawless Med Spa with the vision of making Aesthetic Treatments affordable to everyone. Before starting her own business, Heather worked at Intel Corporation for 11 years where she developed their National Supplier Diversity Program. Working with other business owners inspired her to leave Intel and start her own business, Mobile Medical. Mobile Medical was her first venture and she provided various services to rural hospitals across NM, TX and CO. Heather expanded her vision to include Aesthetic Lasers and opened Flawless Med Spa in 2011. Heather has been involved on many Non-Profit Boards in Albuquerque and has a passion for Art, Travel & Kundalini Yoga.
Heather Badal, Owner
Lorem ipsum dolor sit amet, mea ei viderer probatus consequuntur, sonet vocibus lobortis has ad. Eos erant indoctum an, dictas invidunt est ex, et sea consulatu torquatos. Nostro aperiam petentium eu nam, mel debet urbanitas ad, idque complectitur eu quo. An sea autem dolore dolores.
Brooke, RN, BSN, Aesthetic Laser Nurse & Advanced Injector
Brooke has been the Lead Aesthetic Nurse at Flawless since 2017. Prior to coming to Flawless, Brooke trained and worked with a Plastic Surgeon for several years. Originally from Illinois, it was her husband that brought Brooke to NM. Brooke is married to a native New Mexican and has two adorable Corgi Dogs – Douglas & Hamilton – they even have their own Instagram page – @Hamilton_and_Douglas. Brooke has trained with Master Injectors from Texas, California, Colorado, Oklahoma & Arizona. She has completed her advanced training in Botox, Dysport, Voluma, Vollure, Volbella, Juvederm, Kybella, Restylane, Refine & Defyne & Lyft. Brooke has completed extensive training on all our aesthetic lasers and has extensive knowledge when it comes to treating all skin types. Follow her Instagram to see more of her work – @beautynurse_brooke.
Brooke, RN, BSN, Aesthetic Laser Nurse & Advanced Injector
Kelly, RN, Aesthetic Nurse
Kelly moved to Albuquerque, NM two years ago. She has been a nurse for over 11 years and received her education at Brigham Young University and the University of Alabama. Kelly joined our Flawless family in the summer of 2017 and is one of our Aesthetic Laser Nurses. She has extensive knowledge when it comes to treating Melasma, Acne, Age Spots, Tattoos & Hair. Kelly has three young children and loves working out.
Kelly, RN, Aesthetic Nurse
Michelle, Flawless Manager
Michelle has over 10 years of experience working in the Medical-Beauty field. She joined the Flawless team in 2016 and is one of the faces who will greet you every time you walk in the door. Michelle grew up in Albuquerque (she was born in Boston so she is a Patriots fan!) and loves it here. Michelle is a huge advocate of living a healthy lifestyle, she was a Physique Competitor and is a role model for all of us. Michelle is an amazing chef; she loves to bake and can prepare some incredible Lebanese dishes.
Michelle, Flawless Manager
Melissa, Customer Relations & Social Media
Melissa is from Arizona and came to New Mexico with her husband almost 12 years ago. Melissa has been with Flawless since 2015 and is always making us smile and laugh. Being a natural red-head, Melissa knows sunscreen better than any of us. When Melissa isn’t at Flawless, she is outside with her family hiking, skiing or soaking up the sun (with sunscreen on of course!).
Melissa, Customer Relations & Social Media